Privacy Policy

1. Information We Collect

When you request an RO repair, installation, or AMC service through RO-service centre's website, we collect personal contact details required to fulfill your doorstep service request:

• Full Name and Contact Number
• Jaipur Area / Pincode & Street Address
• Water Purifier Brand & Problem Description
• Preferred Date & Time Slot for Service Visit

2. How We Use Your Information

We use your submitted information strictly to facilitate doorstep water purifier repair and maintenance services:

• Dispatching our nearest certified technician in Jaipur to your location
• Providing transparent service cost estimates and diagnostic quotes
• Verifying and tracking 30-day labor and spare part warranty claims
• Communicating service status updates and AMC renewal reminders

3. Data Sharing & Security

We do NOT sell, trade, or rent your personal data to third-party marketers. Your contact details are shared exclusively with the assigned field technician for the sole purpose of visiting your home and executing the requested repair.

4. Cookies & Website Analytics

By accessing RO-service centre, you agree to the use of cookies in accordance with our Cookie Policy. Cookies help retrieve user preferences to enable website functionality and make navigation smoother.

5. Data Retention & Your Rights

You may request modification or complete removal of your customer service record from our database at any time by contacting our support line or email.